Answers to common questions from survey respondents and research partners.
Please navigate using only the buttons provided at the bottom of each page. Using other navigation methods (such as a back button on a mouse) may cause errors that prevent you from finishing.
Answer each question by selecting the response that best describes your opinion, or by filling in the response box. If the page is longer than your screen, scroll down to see all responses. Click Continue to advance to the next page.
You may move backward using the Back button at the bottom of the screen. You may also close the survey at any time — your answers will be saved so you can return and complete it later. Note the URL and your username/password to resume.
Use the Back button at the bottom of the survey page to return to a previous question. If you need to back up more than a few questions, you may need to re-enter data on intermediate screens.
Sometimes the Back button is removed to protect the study's methodology. In that case, complete the questionnaire and email us at surveysupport@catalystmr.com with your username, password, survey link, and what needs to be corrected.
If you notice a mistake after completing the survey, email surveysupport@catalystmr.com with your survey details and we'll make the correction.
To finish a partially completed survey, return to the URL provided in your invitation and re-enter your login information. The survey will remember where you left off and allow you to continue from that point.
First, verify the URL is correct — check for typos and ensure capitalization is right, as web addresses are case-sensitive.
Occasionally issues outside our control (Internet congestion, ISP connectivity, weather-related outages) may prevent access temporarily. Most users can access the survey by trying again shortly after.
If you continue to have difficulties, email surveysupport@catalystmr.com and include the web address you used, how you learned about the survey, and your browser name and version.
Verify you're still connected to the Internet and try the link again. Some older email programs have trouble with long URLs that wrap to the next line — try highlighting the entire link, copying it, and pasting it into your browser's address bar.
If you still can't reach the survey, email surveysupport@catalystmr.com with your survey link, password, and username (if applicable).
Passwords are assigned individually. Check the original invitation email — your password should be there. If you no longer have it, email surveysupport@catalystmr.com and we'll try to help. Note that passwords may be unavailable if a study has concluded.
Password issues are often caused by typos or incorrect capitalization. Passwords must be entered exactly as assigned. We recommend copying and pasting directly from your invitation email.
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You are being invited to participate in a survey for research purposes only. All email addresses are provided by CatalystMR's clients. CatalystMR respects your privacy and will never sell your personal information to marketers or telemarketers. Read our Privacy Policy for full details.
Your opinions, when combined with those of other respondents, help create an accurate picture of the population's views. This research helps our clients make informed decisions about marketing, product development, and policy.
B2B sample is the pool of qualified business respondents — such as C-suite decision-makers, IT buyers, and industry specialists — recruited for a study. Because these audiences are smaller and harder to verify than general consumers, the quality of the sample largely determines whether B2B findings can be trusted.
Healthcare audiences require credential verification, subspecialty depth, and protection against fraudulent qualification, which makes them among the most complex segments in market research to source reliably.
Senior executives are low-incidence, time-constrained, and frequently over-claimed by unverified respondents, so reaching genuine decision-makers takes more than a standard business panel.
B2B incidence rate is the share of a target audience that qualifies for a study. It can change substantially based on seniority, company size, industry, and screening criteria.
The best method depends on audience difficulty, survey complexity, and respondent availability — online panel works well for accessible audiences, while CATI fits harder-to-reach or more complex situations.
Low prevalence, diagnosis complexity, and caregiver involvement mean rare disease research needs a different recruitment strategy than standard consumer or healthcare studies.
Without active quality control, a meaningful share of online panel completes can contain quality issues, and the problem has intensified with AI-generated responses. Systematic QC protects the integrity of the data behind business decisions.
Fraud has moved beyond duplicate entries and obvious speeders; bad actors may use VPNs, synthetic identities, automation, and AI-generated open-ends to evade basic checks.
CATI is the better choice when the audience has low online reach, when screening needs interviewer judgment, or when topics are sensitive — situations where some studies shouldn't be done any other way.
Screen-sharing CATI combines live telephone interviewing with visual stimulus delivery, so respondents can view concepts, ads, or product images while an interviewer guides them.
Mixed-method research uses more than one data collection mode — for example CATI and online panel — to improve coverage, feasibility, and data quality within a single study.
Respondent validation is the systematic process of verifying that survey completes come from real, qualified, attentive people — not bots, fraudulent panelists, or duplicate respondents.
Speeder detection identifies respondents who complete a survey too quickly to have read and answered thoughtfully. It is one of the most important data-quality checks.
Straight-lining occurs when respondents select the same answer repeatedly across a grid or matrix question. Sometimes it reflects a genuine opinion pattern; often it signals fatigue, inattention, or fraudulent completion.
CATI suits B2B studies when the audience is senior, niche, low-incidence, or unlikely to respond to online invitations, and when screening requires interviewer judgment.
CATI is valuable when the HCP audience is specialized, low-incidence, or unlikely to respond to standard online invitations — common for physicians and other hard-to-reach professionals.
Credential validation confirms that healthcare respondents are who they claim to be — verifying professional identity, specialty, and practice details rather than trusting self-report alone.
Synthetic data — augmented sample, LLM “respondents,” digital twins, and simulated audiences — can help in specific situations, but real respondents remain primary for decision-grade data.
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