Effective as of August 24, 2025.
CatalystMR Inc. (www.catalystmr.com), (www.catalystsurvey.com), and (www.opinionsafe.com) (“CatalystMR” or referred to as “we”, “us” or “our”), is a world-class market research service provider conducting research with participants from around the world. CatalystMR believes in and respects your privacy and the sanctity of the information that may be provided.
We subscribe to and uphold the standards for market research set forth by such organizations as The Insights Association, the Council for Marketing and Opinion Research (CMOR), and the European Society for Opinion and Marketing Research (ESOMAR). Additionally, CatalystMR is in compliance with HIPAA and COPPA privacy guidelines. CatalystMR Inc. complies with the Principles of the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
In most cases, participants take surveys to share their opinions with us. If you have been asked to take a CatalystMR survey, the policy sections below describe how information may be collected, used, shared, and protected.
CatalystMR also manages market research panels. Each panel has its own website with a description of the panel, the type of research performed, and the sponsors of the research. The privacy policies for those panels can be found on the respective panel websites.
Third-Party Products and Services: We neither endorse nor accept responsibility for any third-party materials accessed through the Internet.
Entire Agreement: This Agreement constitutes the entire agreement between sponsor and you with respect to the subject matter contained in the Agreement.
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In order to schedule and access some CatalystMR services, we may require personal information including your name, email address, mailing address and phone number. This information may be provided by you directly or by another designated by you to schedule or complete a service.
When you register at one of CatalystMR managed panel portals, you may be asked to supply your name, email address and phone number. This information is referred to as “Panelist Profile Information.” We may also collect information about visits to our website, including pages viewed, links clicked, IP address, browser type and language, access times, referring website addresses, web beacons, customized links and similar technologies.
On a case-by-case basis, CatalystMR may also collect additional personal information, subject to voluntary consent, including likenesses, voices, race, ethnicity, gender, opinions and views on particular products and services from third parties.
CatalystMR collects information about survey respondents depending on the information needs of clients requesting surveys through its survey platform. Survey respondents may be requested to provide personally identifiable, financial or demographic information, as well as opinions about goods and services. Responses to all survey questions are voluntary, and survey respondents may decline to answer any survey question.
CatalystMR, through its third-party software Kinesis Panel by CatalystMR, collects data that users volunteer by signing up to receive news and product information, entering contests, completing surveys or buying directly from us, as well as aggregated tracking data collected when users interact with us.
When subscribing to Kinesis Platform mailing lists, users must provide an email address. CatalystMR states that it does not sell or rent the email address provided for these mailing lists. When users enter a contest or survey, CatalystMR may ask for name, address and email address to administer the contest and notify winners.
CatalystMR collects and uses personal login information provided during the login process solely to deliver requested services, for security purposes, and to provide important communications such as product improvements and technical service issues.
CatalystMR also collects and uses personal information provided during service scheduling or by other means, including through third-party providers, to deliver information on services and complete transactions requested. These uses may include making the site or services easier to use by eliminating the need to repeatedly enter the same information.
Except as described in the statement, CatalystMR will not disclose personal login information outside of CatalystMR without consent.
CatalystMR may disclose personal information to clients who commission market research studies, tools, analysis and software platforms; to subsidiaries and affiliates; to contractors, service providers and other third parties used to support the business; to a buyer or successor in connection with a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of assets; for purposes disclosed when information is provided; with consent; to comply with court orders, law or legal process; to protect CatalystMR’s rights or property; or in urgent circumstances to protect personal safety.
Service providers are permitted to obtain only the personal information needed to deliver the service and are required to maintain confidentiality. CatalystMR may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
CatalystMR states that it is liable for inappropriate onward transfers of personal data to third parties and shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless CatalystMR proves that it is not responsible for the event giving rise to the damage.
Our surveys are not intended for children under 13 years of age, and CatalystMR does not knowingly collect personal information from anyone under the age of 13. If CatalystMR learns it has collected or received personal information from a child under 13 without verification of parental consent, it will delete that information.
CatalystMR recognizes the right of individuals to access their personal information. Users may have the ability to view or edit personal information online and may be required to log in to help prevent personal information from being viewed by others.
You can stop the delivery of future promotional email from CatalystMR sites and services by following the instructions in the email you receive. You may also contact privacy@catalystmr.com with communication preferences.
CatalystMR complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. CatalystMR has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles and Swiss-U.S. DPF Principles with regard to processing personal data received from the European Union, the United Kingdom and Switzerland in reliance on those frameworks.
If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework Program and to view CatalystMR’s certification, please visit www.dataprivacyframework.gov.
CatalystMR commits to refer unresolved complaints concerning handling of personal data received in reliance on the DPF to the Insights Association Data Privacy Framework Services Program, an alternative dispute resolution provider located in the United States. The services of the Insights Association Data Privacy Framework Services Program are provided at no cost.
EU, UK and Swiss individuals with inquiries or complaints regarding CatalystMR’s handling of personal data received in reliance on the DPF should first contact CatalystMR at: Privacy Office, CatalystMR Inc., P.O. Box 4093, Incline Village, Nevada 89450 or privacy@catalystmr.com.
It may be possible under certain limited conditions for European Union, UK and Swiss individuals to invoke binding arbitration before the DPF Panel. The Federal Trade Commission has jurisdiction over CatalystMR’s compliance with the DPF.
CatalystMR will offer individuals the opportunity to choose whether their personal information is to be disclosed to a third party acting as a controller, or to be used for a purpose materially different from the purpose for which it was originally collected or subsequently authorized by the individual.
For sensitive personal information, CatalystMR will give individuals the opportunity to affirmatively and explicitly consent to disclosure of sensitive personal information to a third party acting as a controller or use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized.
If you are an EU, UK or Swiss person about whom CatalystMR holds personal data on its own or a client’s behalf, you may request access to, and the opportunity to update, correct or delete such personal data. CatalystMR reserves the right to take appropriate steps to authenticate an applicant’s identity, to charge an adequate fee before providing access, and to deny requests except as required by the DPF.
CatalystMR and its services use cookies to enable users to sign in more easily and to help personalize the online experience. Cookies allow websites to remember entries as users move from page to page or revisit the site using the same computer.
Session cookies track a user’s progression through the site in a single visit and are typically deleted or rendered inaccessible after the browser closes. Persistent cookies allow the site to remember a user at the next visit and typically expire after a number of years. Users may erase cookies through browser settings, and browser or other software may permit restricting session cookies, persistent cookies or all cookies.
CatalystMR web pages may contain pixel tags, web beacons or similar technologies. Web beacons are used to collect non-personally identifiable data, assist in delivering cookies, count users who have visited pages, deliver services, and help determine whether promotional email messages or newsletters have been opened and acted upon.
Analytics and consent. This website uses Google Analytics 4 (provided by Google) and Microsoft Clarity (provided by Microsoft) to understand aggregate, non-identifying usage — for example, which pages are viewed and how visitors navigate the site. These tools may collect information such as your IP address, device and browser type, referring pages, pages viewed, and on-page interactions, and they set cookies or similar identifiers. Microsoft Clarity additionally provides heatmaps and session replay, which reconstructs a visitor’s interactions on the page (mouse movement, clicks, scrolling, and navigation); by default Clarity masks text and form-field contents so we do not see what you type. Data collected by these tools is processed by Google and Microsoft as our service providers and may be stored on their servers, including in the United States; see the Google Privacy Policy and the Microsoft Privacy Statement. We do not use this data to identify you individually and do not sell it. When you first visit, a small banner lets you Accept or Decline analytics cookies; visitors in the EEA, the UK, and Switzerland are set to “declined” until they accept, and analytics run only after consent. You can change your choice at any time by clearing this site’s cookies (which brings the banner back), by using your browser’s cookie controls, or by installing the Google Analytics opt-out browser add-on. Declining does not affect your ability to use the site.
If you have questions regarding this statement, please contact: Privacy Officer, CatalystMR Inc., P.O. Box 4093, Incline Village, Nevada 89450.
CatalystMR will occasionally update this privacy statement to reflect changes in services and customer feedback. When changes are posted, CatalystMR will revise the “last updated” date at the top of the statement. If there are material changes to how CatalystMR will use personal information, CatalystMR will notify users either by prominently posting a notice prior to implementing the change or by directly sending a notification.
CatalystMR suggests periodically reviewing this statement to be informed of how CatalystMR is protecting information.
On May 25, 2018 new data privacy regulation came into place in the EU, affecting anyone who collects personal data within that market.
In addition to GDPR, CatalystMR complies with the ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics and other applicable guidelines and codes of conduct on market research. The policies outlined apply to panelists, clients, and all facets of data CatalystMR collects and uses.
GDPR was approved by the European Parliament and the Council of Europe on April 14, 2016, replacing outdated legislation to protect the privacy of data subjects within the European Economic Area. GDPR compliance became enforceable in all EEA countries on May 25, 2018. Key components include clear transparent consent, minimization of personal data storage, rights to access, edit and erasure of personal data, and agency in transfers of personal data.
For more information, contact info@catalystmr.com.
CatalystMR has undertaken activities to ensure data is protected, including EU-U.S. Data Privacy Framework self-certification, updated terms of service and privacy policy, review and revision of downstream terms with vendors, measures to obtain verifiable GDPR-standard consents from data subjects, and review, identification and implementation of needed product changes.
CatalystMR has systematically audited systems, processes and relationships to provide assurances of end-to-end GDPR compliance. Effective as of May 25, 2018, CatalystMR states that it guarantees compliance for research conducted in countries covered under GDPR regulations through initiatives including organizational accountability, privacy and consent, compliance training, verification, audits, feedback to the Data Privacy Officer, and updated consent messaging at the point of impact.
Privacy and consent shape the foundation of GDPR. CatalystMR states that panel members and respondents are entitled to a clear and comprehensive explanation of which data are collected, how long information will be stored, and under which circumstances data may be used or shared. CatalystMR will not use pre-checked boxes or ambiguous language in pursuit of consent.
Should you have further questions on GDPR, contact your CatalystMR representative or email info@catalystmr.com.
CatalystMR welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that CatalystMR has not adhered to it, please contact: Privacy Officer, CatalystMR Inc., P.O. Box 4093, Incline Village, Nevada 89450 or privacy@catalystmr.com.
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